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Privacy policy

Privacy Policy

For the purpose of the Data Protection Act 1998 (the Act) and from the 25 May 2018, the EU General Data Protection Regulation 2016/679 (the GDPR), the data controller is PowerTEC Limited (company no. 976609273), having its registered office at Unit 6, Davyfield Road, Roman Road Industrial Estate, Blackburn, Lancashire, BB1 2LU United Kingdom (“Company/we/us”).

If you have any questions or you would like to make a request to exercise any of your legal rights, please contact us using the details set out in the “Contact” section above. At PowerTEC we are committed to protecting your privacy. This Privacy Policy sets out the privacy practices of the Company. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us. By using the PowerTEC website (the “Site”) and our services, you unconditionally agree to be bound by this Privacy Policy.

PowerTEC wants to offer you the best possible internet experience; consequently, additional functions, features, products or services are incorporated into the Site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Date of last update: Jan 2019

Non-personal Information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.

Cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our Site. This information facilitates your use of our Site and helps us to understand how our Site is used. You can erase or block some cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain PowerTEC services may not work correctly or at all if you set your browser not to accept cookies. We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to our website. Sending cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your choices and of any orders that you place through our website.

“Session” cookies

The session cookies on our Site will:
• remember what is in your shopping basket
• remember how far you are through an order
• remember your login details
• make sure the website looks consistent
• allow you to share pages with social networks like Facebook and Twitter

“Persistent” cookies

The persistent cookies for our Site analytics and performance will:
• provide us with analysis and statistics (via Google Analytics) on how our website works, including for example which pages are visited, duration of visits, returning customer visits, search keywords you’ve used to come to our Site, etc.

These cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our Site works, understand what interests our users and measure how effective our Site is.

If you want to opt-out of being tracked by Google Analytics, visit the Google Analytics Opt-out page (https://tools.google.com/dlpage/gaoptout) and install the add-on for your browser.

If you arrive at our Site from a third party site that has referred you (for example, where you clicked on a link) you may have accepted a cookie that will expire after 30 days. This cookie will have been issued by an Affiliate Marketing organisation. The only purpose of this cookie is to report any revenue we earn from you, during that 30 day period, to the Affiliate marketing organisation, for the purposes of us potentially paying a commission.

Third Party Cookies & Banner Advertising

We allow certain 3rd-party companies to collect data that helps us to understand the behaviour of our customers in order to provide advertising targeted to suit your interests and preferences.

When a visitor visits our Site a cookie is enabled. The cookie identifies the visitor and delivers adverts relevant to the visitor. The 30-day cookie data used in these adverts is completely anonymous and does not contain any of a visitors’ personal details.

Third party vendors, including Google and Criteo, use cookies to serve ads based on a user’s prior visits to our website. These companies also collect information when you click on our ads, which helps us track and manage the effectiveness of our marketing efforts.

We may use Remarketing, which is a feature that lets us reach our visitors who have previously visited our Site and show them relevant ads when they visit other sites on the Google Display Network or search on Google.

If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager.

You can opt out of any other third-party vendor’s use of cookies by visiting www.networkadvertising.org/choices/.

Please note that when you visit our website, we may also log your IP address, a unique identifier for your computer or other access device.

Contacting us

If at any time you would like to contact us with your views about our cookie practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us or via post at PowerTEC Ltd, Unit 6, Davyfield Road, Roman Road Industrial Estate, Blackburn, Lancashire, BB1 2LU, United Kingdom. You are entitled to ask for a copy of the information we store about you (for which we may charge a small fee) and can ask for that information to be corrected or erased where appropriate.

If you have any complaints regarding our handling of Your personal data, we would appreciate the chance to deal with your concerns in the first instance. However, if you wish, you may make a complaint directly to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk or 0303 123 1113).